FAQ

 

WHAT IS THE PRICE RANGE? 
Prices range from $800 to $2800, with the majority averaging between $1200 and $1800.

 

DO I NEED AN APPOINTMENT?
Yes. We are now completely mobile. We bring the gowns to you and you can try them on in the comfort of your own home with your loved ones and guest. Or we are able to book your appointment at one of our local partnering hotels. Appointments are available from 11 am until 4:30 pm on Saturday and Sunday. We recommend making an appointment at least two weeks in advance. Once you've requested an appointment, you will receive an email for more information and confirmation. We currently only service the TN and limited KY areas with plans to expand in the near future.  We are not available for appointments on Mother's Day, Thanksgiving Day, Christmas Day, New Year’s Day & Easter Sunday.

 

HOW DO I MAKE AN APPOINTMENT?
Appointments can be made by clicking here.

 

CAN I CANCEL MY APPOINTMENT?
No! Just kidding. But we do have a strict cancellation policy. All cancellations and rescheduling must be made no later than 24 hours before your scheduled appointment. “No shows,” and clients canceling without 24-hour notice will be charged a $35.00 cancellation fee. Please see your “Appointment Confirmation” email to cancel your appointment, or call us at 615-739-1852.

 

HOW LONG WILL MY APPOINTMENT LAST?
Your appointment is scheduled for one hour and 30 mins.  If your appointment is at one of the destination pop-up locations please be on time. If you arrive late, that time will be deducted from your scheduled hour. For example, if your appointment is scheduled for 12:00 pm, but you arrive at 12:15, you will only have 45 minutes to shop.

 

 

HOW FAR IN ADVANCE SHOULD I ORDER MY DRESS?
Each designer has their own production schedule, but the typical timeframe for delivery is between 6 to 8 months. In addition, please plan between 6 and 8 weeks for alterations especially during the spring wedding season. Most of our designers can honour a rush order, for a fee. Just ask us for more information if you’re on a deadline. 

 

WHAT IS THE DIFFERENCE BETWEEN MADE-TO-ORDER, MADE-TO-MEASURE, AND OFF THE RACK?
Made-to-order means the making of the gown begins once you place your order. It is important to note that made-to-order gowns are ordered to the closest numerical dress size (dependent on designer), based on measurements taken at O Bridal Boutique, which means some tailoring is to be expected for the perfect fit.

Made-to-Measure means the gown is made to your exact measurements. None of our designers at this time offer full made-to-measure services, but most do offer limited special sizing such as split sizing, extending cups, petite and tall options, etc.

Off-the-rack means that the gown is available in store for you to take home with you. The only off-the-rack dresses we currently have available are on display.  

 

WHAT SIZES DO YOU CARRY?
Currently, most of our samples are size 8-22. We have skilled bridal consultants to help pin and clip samples to give you the best idea of how the proper size should fit. Most designers offer sizes 2-32.

 

DO YOU OFFER IN-HOUSE ALTERATIONS?
Currently, we do not offer in-house alteration services, but we do have some great recommendations!

 

DO YOU CARRY BRIDESMAID, MOTHER OF THE BRIDE, OR FLOWER GIRL DRESSES?
We do carry Bridesmaid dress by Ashley & Justin Bridesmaid

 

DO YOU CARRY THE COMPLETE COLLECTION OF EACH DESIGNER?
We try to carry as many pieces as possible from each of our designers, but many designers have very large collections that would be impossible to carry completely. We choose our sample selections according to the styles, fabrics, and colours that we feel best to represent each designer and most appeal to our brides.  Keep an eye out for your favourite designer trunk shows though, this is typically your chance to see the entire current collection.